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Questions about a toy, your order or a return? Send us a message and a real person will get back to you.

Reply time

We reply within 24 hours, Monday to Friday.

Where's my order?

Orders arrive in 7–12 business days. Your tracking link is in your shipping email, or sign in to your account.

Returns

30-day returns, holiday gifts until Jan 31. How returns work.

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We usually reply within 24 hours.